Responsibilities:

• Led a software craftsmanship transformation across 1,000 developers in London, Brazil and Mexico.
• Took teams to green belt in XP Farm, IBM’s Extreme Programming programme, a certification graded on delivered work rather than self-report.
• Taught students who became coaches and co-led later cohorts.
• Created and delivered a data-analysis course in Python and Jupyter Notebooks that cut report recreation from two hours to five minutes, for analysts and support staff as well as developers.

Responsibilities:

• Architected parts of the deal registration and incentive migration that moved 200k users across 10k partner organisations onto Salesforce.
• The migration ran incrementally rather than in one cutover, through an API layer connecting to both Salesforce and SugarCRM.
• Cut scope on a release far bigger than first estimated, stripping out non-essential embellishment to protect its deadline and the quality bar.
• Led on technical and delivery decisions rather than as a line manager.

Responsibilities:

• Led the tribe that rebuilt deal registration as a single form, taking a partner from 30 minutes down to 5 minutes.
• The new form shows partners their discount up front, so they know their margin before pricing a deal.
• Led the team to meet a tight deadline for moving the CRM behind the platforms from on-premise SugarCRM to the cloud.
• Oversaw the move to OpenShift.

Responsibilities:

• Selected for IBM’s Corporate Service Corps, a programme that accepted 12 to 15% of applicants, and worked on it full time for a month in Cape Town.
• Consulted for Cape Digital Foundation, a non-profit at the Bandwidth Barn incubator and one of the programme’s four clients, in a three-person team from the programme.
• Delivered a fundraising strategy for the foundation with that team.

Responsibilities:

• Cut the lead time on a new incentive from at least six months to a couple of days, and from a year to a couple of weeks for a complex incentive.
• Transformed incentive creation from a slow Siebel process that needed a contractor engagement to a custom application the business could update quickly.
• Led the team that replaced Siebel piece by piece while live, with My Sales Activity, a single-page application on Node.js.

Responsibilities:

• Took SalesConnect deployment from up to 72 hours to two hours, freeing 2 people from deployment weekends.
• Ran the first project in IBM’s CIO production portfolio to deploy through UrbanCode Deploy, and helped three other product teams adopt the pipeline.
• Built a reproducible template VM that cut environment setup from days to an hour.
• Mentored three colleagues to their band 7 promotions.

Responsibilities:

• Worked across the collaboration products, in roles from quality engineering and services work to the front end and search, within IBM Connections and Quickr Domino.

Responsibilities:

• Implemented the 8.5 web release of XPages as a graduate at IBM; XPages ran Notes database applications in a browser and inside the IBM Notes client.
• Worked on the XPages runtime in Java across Windows and Linux.
• Contributed to its documentation, for the team and the customer community, and presented it in house.